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Labour’s ‘Right to Switch Off’: A realistic solution or wishful thinking?

21 August 2024

The Labour Party's Plan to Make Work Pay includes a proposal to introduce a "right to switch off," which would allow employees to disconnect from work outside of their normal working hours. This initiative aims to address the growing concern over work-life balance, particularly in the context of increased remote working and the blurring of boundaries between work and personal life. The concept is inspired by similar models in countries like Ireland and Belgium, where frameworks have been established to support employees in maintaining clear boundaries between work and leisure time.

Legislative framework and implementation

Labour's proposal for the right to switch off is expected to follow a model similar to those in Ireland and Belgium. In Ireland, a Code of Practice on the Right to Disconnect was introduced in 2021, which, while not legally binding, can be used as evidence in employment disputes. The Belgian model, on the other hand, requires private sector employers with 20 or more employees to implement a right to disconnect through collective bargaining agreements or work rules. Labour's plan suggests a similar approach, emphasising constructive conversations between employers and employees to develop bespoke workplace policies or contractual terms that benefit both parties.

Practical challenges and considerations

Implementing the right to switch off in the UK presents several challenges. One significant issue is the potential disruption to business operations, particularly in sectors that require flexibility and responsiveness outside of standard working hours. Employers will need to carefully consider how to balance the right to disconnect with the operational needs of their business. Additionally, the lack of specific sanctions for non-compliance, as seen in the Irish model, may limit the effectiveness of the policy in practice.

Another challenge is the need for clear guidelines on what constitutes reasonable exceptions to the right to disconnect. For instance, situations that require urgent attention or emergencies may necessitate out-of-hours communication. Employers will need to establish clear policies that outline these exceptions and ensure that employees are aware of their rights and obligations.

Steps for employers to prepare

To prepare for the potential introduction of the right to switch off, employers should consider the following steps:

  1. Conduct a culture audit: Assess the current workplace culture to identify any toxic working habits, such as expectations for employees to be available outside of working hours. This can help in developing a more supportive work environment.

  2. Develop a right to disconnect policy: Create a policy that clearly states the company's commitment to supporting the right to disconnect. This policy should outline the circumstances under which out-of-hours communication is acceptable and provide guidelines for employees and managers.

  3. Train managers: Ensure that managers are trained on the new policy and understand their role in supporting employees' right to disconnect. This includes recognising the importance of respecting employees' boundaries and leading by example.

  4. Implement practical measures: Consider practical steps to support the right to disconnect, such as encouraging the use of email footers that specify working hours, promoting the scheduling of emails to be sent during working hours, and introducing "buddy" systems to ensure appropriate levels of cover.

Additional considerations

The right to switch off is part of a broader set of reforms aimed at improving work-life balance and employee wellbeing. Other related proposals include making flexible working the default from day one, banning exploitative zero-hours contracts, and strengthening protections against harassment and unfair dismissal. These measures collectively aim to create a more supportive and predictable working environment for employees, which could enhance overall productivity and job satisfaction.

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